FAQ

Q. What is the cost for shipping to the continental US?

Orders between $0.00 - $10.99 = $2.95, $11.00 - $25.00 = $5.95, $25.01 - $59.99 = $9.95, $60.00 - $200.00 = $23.95, $200.01 - $300.00 = $34.95, $300.01 - $400.00 = 44.95, $400.01 - 500.00 = $49.95, $500.01 - $799.99 = $59.95, $800.00 - $900.00 - $79.95, $900.01 - $1,000.00 = $99.95, $1,000.00 - $1,500.00 = $119.95, $1,500.01 - $2,000.00 = $159.95, $2,000.01 - $3,000.00 = $219.95, $3,000.01 - $4,000.00 = $299.95, and $4,000.00 and up = $349.95

There are additional charges to orders shipping to AK and HI.

Q. What is the cost for international shipping?

A. The cost for international shipping varies depending on which country you will be shipping to. If you need to know what the shipping cost is prior to placing your order,  please email our customer service department and they will be happy to email you back with a shipping quote.

All orders to Russia and Ukraine are shipped via ocean freight. These packages can take 4-6 weeks to arrive.

Q. What are the weights and dimensions for the Large and Small Deluxe Bible Sets?

A. The weight for the Large Deluxe Bible set is approximately 38 lbs and the packaged dimensions are 33" x 25" x 8". The weight for the Small Deluxe Bible set is approximately 16 lbs and the packaged dimensions are 27" x 22" x 6".

Q. How long does it take to receive my order?

Within the US, the transit time is approximately 5-7 business days (does not include weekends, 7-9 actual days as shipping companies do not count the day it ships or the weekends). Outside the US, the transit time is 10-14 business days (does not include weekends, 12-16 actual days as shipping companies do not count the day it ships or the weekends)

All orders to Russia and Ukraine are shipped via ocean freight. These packages can take 4-6 weeks to arrive.

Q. Can promotional codes be combined with discounts?

A. No, promotional codes can not be combined with any other offers.

Q. Do you offer discounts to missionaries?

A. Yes, please contact us at questions@bettylukens.com for more information. We appreciate your commitment to spreading the Gospel and we like to do our part in providing missionaries going overseas affordable Bible felts.

Q. Do you replace missing pieces?

A. Yes, for all missing pieces we sell them for $2.00 per piece. To see which pages your missing pieces are on, please reference either the Large Set or the Small Set Lists:

Large Set or Small Set 

Once you know what pieces you need to order, please give us a call at 800.541.9279 or email us at bettylukens@gmail.com and we will be happy to assist you in placing an order. 

Q. What do the S and T pieces stand for in the Bible set?

A. The S pieces stand for Shoreline and the T pieces stand for Throne Room. These do not have a place in the filing system since they are considered overlays and not part of the Basic Bible Set. 

Q. Do you have any tips on cutting out the Bible set?

A. Yes! Please see the image below or click here to download the PDF

Q. What is the difference between a 'board' and a 'background'? 

A. Felt boards are felt backgrounds mounted to heavy duty cardboard and then reinforced with additional cardboard to create a sturdy felt board. Felt backgrounds are just the scene on a piece of felt (not made into a board). Backgrounds can be overlayed on top of an existing felt board.

Q. What version of the Bible is referenced in your Teacher's Manual?

A. A majority of the verses are in the KJV. 

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